At Kalahari Resorts & Conventions, we don't just create vacationswe craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communitiestreating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Kalahari Resorts & Conventions is seeking a Telephone Operator. In this role, you will be responsible for providing attentive, courteous, and efficient service to all guests over the telephone; during check-in and at check-out, while maximizing room revenue and occupancy.
As part of our leadership team, you'll embody our Promise to Lead with Loveguiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll enhance the guest experience by promptly and professionally handling calls, providing accurate information, and efficiently directing requests to the appropriate departments. You will support associates by ensuring smooth communication flow and helping teams respond quickly to guest needs.
Pay Rate: $14/hour
Key Responsibilities
What We're Looking For
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Lovebecause love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
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