Job Description

Import / Export Coordinator

Global pharmaceutical company is seeking an experienced Import/Export Coordinator. Competitive salary, bonus and excellent benefits.

Position Summary

Coordinate import/export shipments to and from multiple countries, working with freight forwarders, import clearing houses, carriers, customers and internal teams to ensure compliant, timely delivery.

Key Responsibilities

• Ensure import/export activities comply with applicable U.S. and international laws, regulations and company policies.
• Coordinate export shipments, including labeling, inspections, securing cargo and required documentation (bill of lading, packing list, invoices, Customs/TSA/airline documents).
• Work with customers, freight forwarders, trucking companies, carriers and internal departments to resolve shipment issues and delays and support OTIF performance.
• Arrange transportation from the warehouse to ports/airports; submit documents to carriers and freight forwarders and maintain required files/data.
• Manage CMO/export orders and inbound CMO receipts to the U.S. 3PL; track and trace CMO and ROW orders daily.
• Resolve logistical issues, LC roadblocks, returns and export discrepancies; partner with Sales and other departments as needed.
• Communicate customer delays to management and collaborate across Planning, Customer Relations and Transportation.

Required Qualifications

• Minimum 5 years of relevant import/export experience.
• IMDG and IATA certification.
• Strong knowledge of export processes, freight forwarders, ocean carriers, export regulations, Customs and intermodal requirements.
• Knowledge of international trade laws, sanctioned-party screening, country-specific requirements, labeling, inspections and documentation.
• Ability to audit import entry filings, resolve discrepancies, request corrections and reconcile/protest entries as appropriate.
• Knowledge of dangerous goods shipping, DOT/IATA regulations, document retention and domestic/foreign transportation requirements.
• Experience with shipping/returns processes, warehousing/inventory and supply-chain inventory management systems/planning functions.
• Knowledge of LCs, Business Objects and working with 3PLs; understanding of operations/freight spend, repacking and relabeling.
• Strong communication, organization, collaboration, problem-solving and ability to interpret government regulations and communicate at a high level.

Why Consider This Opportunity?

Direct-hire opportunity with competitive compensation, bonus potential and a strong benefits package.

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