Job Description

We are the Human Standard in Global Logistics. Founded in 1999, with a singular idea: to bring integrity and honor to the freight forwarding market. Today, we are a leader in global logistics and got here because we have stayed true to our core values.

Location: Mobile, AL, Savannah, GA or Charleston, SC

Work Schedule: Onsite Monday-Friday

Duties and Responsibilities:

• Coordinate the end-to-end export process, including order processing, scheduling shipments, and tracking from origin to destination.
• Prepare, review, and process export documentation such as commercial invoices, packing lists, bills of lading, certificates of origin, export declarations, and other required paperwork.
• Ensure compliance with international trade regulations, customs requirements, export controls, and any relevant government agency rules (e.g., filing AES in the US if applicable).
• Book cargo space with carriers (ocean shipping lines, airlines, trucking companies, or freight forwarders) and arrange transportation logistics.
• Track and monitor shipments in transit, resolve issues or delays, and provide updates to customers and stakeholders.
• Manage billing and invoicing for assigned export files, ensuring all charges are accurate and processed in a timely manner.
• Maintain accurate records of shipments, transactions, and documentation for auditing and reporting purposes.
• Handle customer inquiries, provide status updates, and ensure high levels of customer satisfaction regarding shipment timelines and delivery.

Education and Experience:

• Bachelor’s degree in International Business, Logistics, Supply Chain Management, or related field preferred.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Familiarity with export and import documentation software/tools is a plus (Descartes).
• Ocean import/export experience preferred.
• Minimum of 3 years of Export and/or related field preferred.

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