Job Description
We are seeking an organized and outgoing Event Coordinator to support the daily execution of in-person promotional events and customer engagement activities. This position involves preparing event materials, coordinating on-site activities, and interacting directly with prospective customers to introduce featured products and services.
The Event Coordinator will help ensure promotional events are properly prepared, customer-facing areas remain organized, and event activities support established sales and customer engagement objectives. The ideal candidate is dependable, communicates effectively, and enjoys balancing hands-on event responsibilities with direct customer interaction in an active environment.
• Assist with coordinating daily activities at scheduled promotional events and pop-up locations.
• Prepare event materials, product information, and promotional resources before scheduled activities.
• Help organize event stations and ensure customer-facing areas are ready for use.
• Confirm that necessary supplies and approved promotional materials are available.
• Support the timely setup and breakdown of promotional displays and event equipment.
• Welcome event visitors and introduce featured products and services.
• Engage prospective customers in conversations about available offerings and promotions.
• Explain product features, service benefits, and current promotional opportunities.
• Assist interested customers with product selections and purchasing or enrollment steps.
• Provide accurate information regarding pricing, availability, and promotional terms.
• Help maintain an orderly flow of customer interactions during busy event periods.
• Coordinate with team members to ensure appropriate coverage of promotional areas.
• Monitor the availability of event materials and communicate replenishment needs.
• Assist with updating product displays and promotional information as needed.
• Support product demonstrations and customer presentations during scheduled activities.
• Maintain basic records of event participation, customer interest, and completed activities when required.
• Communicate event-related observations, customer questions, and operational needs to colleagues.
• Help ensure event activities follow established company procedures and brand presentation guidelines.
• Assist with organizing materials and supplies following completed events.
• Complete additional event support and customer engagement responsibilities as assigned.
• Bachelor's degree or 1–2 years of experience in events, sales, marketing, hospitality, customer engagement, or a related field.
• Strong verbal communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Comfortable balancing event preparation with direct customer interactions.
• Ability to communicate product information and promotional details clearly.
• Friendly, professional, and approachable demeanor.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Strong teamwork and coordination skills.
• Comfortable working toward established event sales and customer engagement objectives.
• Dependable and able to follow assigned schedules and procedures.
• Willingness to learn about different products, services, and promotional programs.
• Ability to adapt to changing customer activity and event needs.
• Comfortable working independently and collaborating with colleagues.
• Previous experience supporting promotional events or customer-facing activities is helpful but not required.
• Structured onboarding and event-specific training.
• Supportive and collaborative team environment.
• Participation in a variety of local promotional events.
• Hands-on experience with event operations, customer engagement, and sales activities.
• Established event materials and resources to support daily responsibilities.
• Regular team activities and employee recognition initiatives.
• Professional environment focused on teamwork, organization, and customer experience.
Phoenix, AZ
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