Associate Director Of Data AnalyticsWe are seeking an experienced and motivated Associate Director of Data Analytics for a temporary position in the Feld Center for Career and Alumni Engagement. This individual will be responsible for serving as primary liaison to Questrom IT during the buildout and implementation of a new and evolving Salesforce CRM. In addition, the Associate Director will provide strategic insight into opportunities for dashboard development and data collection and synthesis to improve data-driven decision making related to career development events, activities and student outcomes.Key Responsibilities:Database Administration:Serve as the primary liaison to Questrom IT and Salesforce consultants during the buildout the Feld Center instance of the Salesforce CRM to incorporate alumni engagement and action learningWork with the Questrom IT team and Salesforce consultants to facilitate integrations and plug-ins with Salesforce and LinkedIn, Handshake, Outlook, etc.Develop and document standard operating procedures (SOPs) for data management and administration workflows.Provide training and support for staff on effective use of Salesforce for career services, industry engagement, alumni engagement, and action learning activities.Data Collection and Synthesis:Identify opportunities to optimize data collection and synthesis related to career services, industry engagement, alumni engagement, and action learning; including employer and alumni participation, student engagement, and data mapping to resulting internship and job outcomesAnalyze industry and alumni engagement metrics to identify trends, opportunities, and areas for improvement; suggest new metrics as data allows and as relevant to decision-making needsCollaborate with Questrom Decision Support (QRO to support data collection efforts related to national surveys and rankingsKey Skills:Expertise in Salesforce development, design, integration, and trainingExperience in conducting database training sessions and developing database training materialsExperience or ability to develop proficiency with platforms including Handshake and PowerBIStrong analytical and problem-solving skillsAbility to work collaboratively with diverse stakeholders, including staff, students, employers, alumni, and faculty.Attention to detail and commitment to data accuracy and integrity.Qualifications:Bachelor’s degree in Data Analytics, Business, Information Technology, or a related field; Master’s degree preferred.Minimum of 3 years of experience in data analytics, preferably within higher education or career services.Demonstrated experience with Salesforce administration and data management.Proficiency in PowerBI, Handshake, and other relevant software and tools.R, Python, SQL, database management toolsCan be remote 2 days/week.
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