Reporting to the Team Leader, US Operations, the Ticketing Specialist is responsible for applying consistently high levels of customer service to The Allstars Travel Group Corporate Clients; accurately managing all queues and email requests by following established processes and procedures.
Main Responsibilities:
-Handle all PNRs that do not pass automated QC checks, and queues for messages from airlines, hotels, autos, etc. within the client’s and ATG’s travel policies.
-Utilize advanced knowledge of global distribution systems (GDS) and booking platforms (e.g., Sabre) to facilitate smooth and efficient processing.
-Manage inquiries and troubleshoot issues related to all bookings (domestic, international) promptly, ensuring exceptional customer service and client satisfaction.
-Promote the acceptance of the lowest fare; applying discount programs appropriately.
-Troubleshoot and/or contact GDS help desk when and if appropriate to do so.
-Ability to handle high volume queues to facilitate the booking process, maintaining ATG SLA requirements.
-Other duties as assigned.
...general education teachers, parents, and support staff to create an inclusive learning environment Adapt teaching strategies and materials to accommodate various learning styles and abilities Monitor student progress regularly and adjust instructional approaches...
...States, the job description is available in English only.***____________________________________________________General Manager - Resident & Touring ShowsOperations SupportFull-Time PositionThis General Manager position applies to both our resident shows and our touring...
..., support, and real learning opportunities, access to internal Design Talks and Tech Talks, and moreTools youll use: Figma, Claude... ...the requirementsParticipating in in-house meetings where the Product Designer, Developers and Product Owners create requirements for...
...About the Role Abnormal AI is looking for a Salesforce Administrator to own our Salesforce CPQ platform and manage the requirements intake process for incoming Salesforce requests. You'll be the front door for new requests: gathering requirements, scoping complexity,...
...Brisk Neurosurgery practice looking for a Physicians Assistant to diagnose and treat health spinal conditions, as well as promote good health practices. As a PA, you ll be our go-to person for ensuring the best patient care possible. You ll be both a health practitioner...