Call Center Representative (2nd Shift) - Richmond, Virginia Job at Celerion, Richmond, VA

  • Celerion
  • Richmond, VA

Job Description

Celerion seeks a part-time call center representative in Richmond, Virginia to handle inbound and outbound calls for a tobacco study. The role involves participant communication, data entry, and study enrollment support working 30–35 hours weekly on a second shift.

Responsibilities

  • Answer inbound calls and place outbound calls regarding tobacco study participation
  • Collect and enter participant information into database systems
  • Encourage study participation and referrals from current participants
  • Make reminder calls to participants scheduled for screenings

Requirements

  • Ability to answer and place calls professionally and courteously
  • Data entry and computer system proficiency
  • Customer service experience or demonstrated interpersonal skills
  • Availability Monday–Friday, 9:30 am–6:00 pm or 11:30 am–8:00 pm

Job Tags

Part time, Monday to Friday

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